Tiempo builds value and maximizes returns through the diligent application of property management fundamentals, and by keeping a close eye on costs. We are responsive, nimble, and devoted to the interests of our clients. Our continued success is due, in large part, to having the right people in the right jobs. Our growth and expansion of capabilities are the result of the hands-on involvement of our principal and the company’s executives.
Our services include:
Our commitment is to our clients. You will always have direct access to the accountable for your properties. We do the heavy lifting, but you are in control.
Experience the Tiempo difference. Contact us today.
In today’s economic environment, creating, protecting, and enhancing value is “job one.” Tiempo’s team of goal-oriented real estate professionals with creativity, vision, and focus deliver value for its clients. Our services include:
The Tiempo difference:
We provide clients with solutions that help their properties operate smoothly and enhance investment value. Property owners depend on us to achieve their goals of property performance and profitability. Whether you own single-family homes, duplexes, apartments, commercial developments, or office spaces, our company ensures that your property is well-managed to attract and retain tenants. Tiempo’s management capabilities are diversified through many different types of residential and commercial properties including single-family homes for rent and for sale; multi-family housing communities, such as conventional, affordable, senior, HUD 202, HUD 221, rural development, and tax credit; and mixed use commercial properties of all sizes.
Tiempo has and continues to work with HUD, USDA, and several other local and regional housing authorities across the western United States in the management of low-income housing of every residential type; senior, family, garden-style, urban, suburban, and rural for all types of ownership entities; individual, limited partnerships, non-profit organizations, government agencies, and lenders.
Tiempo understands the importance of maintaining proper regulatory compliance with Housing and Urban Development (HUD), USDA Rural Development, Low Income Housing Tax Credit (LIHTC) regulations and other regulatory agencies and employs an experienced Compliance Coordinator to monitor and assist with compliance issues.
Tiempo has extensive experience in refurbishing communities, managing a minimum of one per year for the last ten years. Our market experience and research enables us to identify improvements that will reposition a community to make it more competitive and increase its asset value. The judicious use of improvements and refurbishment dollars can have a big impact on property values, and our team’s success rate in managing these types of projects is unparalleled in the industry.
Tiempo offers a complete system of financial and administrative management with a level of information and communication that is appreciated by sophisticated institutional investors and property owners nationwide. The professionals who comprise our Accounting Department are highly skilled in not only accounting for property management, but also property design, development, and construction and are able to handle complex accounting situations that other property management firms cannot.
We are skilled in providing records compatible with the major auditing firms nationwide, and reports are accessible through our web-based portal to provide real-time information relative to property performance. This practice ensures that our clients always have timely information at their fingertips Specialized reports are also available upon request.
One of the greatest benefits our clients receive is our broad base of knowledge of rental property in the southwest. Because we concentrate on the southwestern United States, we understand the market fully. We know the forces that affect real estate and can direct that knowledge to developing and implementing a successful plan for your property, and we bring this experience to work for you from “day one.”
Tiempo has an experienced staff available to assist owners in performing comprehensive physical inspections and detailed financial reviews of properties. We regularly work with investors to evaluate acquisition opportunities and can readily identify go vs. no-go projects.
Tiempo staff is trained on leasing, maintenance, and Tiempo standards to ensure we provide the highest quality of service to our clients, customers, and residents. We promote the thought that “excellence and a winning attitude add up to incredible customer service.” Combined with a “let’s get the job done” mindset, the two produce a positive atmosphere companywide. Our employee communication and recognition programs (based on stringent performance goals) are very important, because they contribute to the enthusiasm our staff brings to their jobs every day. The result is satisfied residents, which translates into higher occupancies and stable communities, and ultimately satisfied owners.
The company utilizes the latest in social media including Facebook, Twitter, mobile apps, and the web for on-line apartment leasing, electronic newsletters, and custom electronic communication for an open dialogue with our residents. And we develop property-specific strategic plans so your marketing efforts are targeted, focused, and demonstrate a positive return on investment. Tiempo has dedicated marketing strategists who excel in identifying unique opportunities for breaking through the clutter in the marketplace to ensure messages get to prospective residents and help maintain loyalty among existing residents.
Eric has served as the Chief Financial Officer & Asset Manager for Tiempo since 2001. As the financial advisor for the company’s entire portfolio, his primary responsibility is to raise equity. Eric leads all due diligence efforts, working with the Executive Vice President and Vice Presidents to execute capital improvement projects, purchase and refinance properties, track and report Davis-Bacon requirements, determine property tax valuations, and conduct insurance evaluations.
Prior to joining Tiempo, Eric was the Operations Manager for Waste Management in Cincinnati, Ohio, where he was involved in several acquisitions, large bids, and other projects from initial review through start-up and implementation. Eric started his career with Coopers & Lybrand in Grand Rapids, Michigan.
Eric has a Bachelor of Arts in Business Administration from Hope College and is a Certified Public Accountant.
Mary joined Tiempo in 1991, making her our longest-tenured active employee. As Vice President of Residential Property Management, she is responsible for overseeing the financial and operations management of 2,715+ multi-family residential units, as well as 30 single-family rental homes, and a staff of more than 100, statewide.
Her 20 years of property management experience includes on-site multi-family and commercial property management, opening and repositioning properties, maximizing net operating income, maintaining optimal occupancy, preparing annual operating budgets, managing extensive rehabilitation projects, conducting profit-&-loss statement analysis, developing marketing and advertising plans, analyzing sales plans, evaluating risk management, advising on acquisition & development projects, and training staff.
She specializes in Conventional, HUD-certified, Low-Income Housing Tax Credit (LIHTC), and Rural Development properties, and is adept at navigating the associated regulations and procedures. Mary is responsible for resident compliance to ensure state and federal guidelines are met, working directly with HUD and Rural personnel and overseeing and directing Tiempo staff in the organization of social services for residents.
Mary also has experience in third-party management, developing the marketing and leasing plans for new properties and providing monthly financial and profit-&-loss statements to owners. Among Mary’s highlights are achieving a 100% lease-up within 30 days of completed construction for one property and within 45 days of completed construction for another property, both during down markets.
Mary is a Certified Occupancy Specialist and a licensed real estate agent in the State of Arizona.
Jodie is a success-driven, self-motivated individual with excellent team-building skills, who possesses a strong sense of responsibility and leadership with a commendable track record. As Vice President of Residential Property Management, she is responsible for overseeing the financial and operations management of nearly 2,000 residential units and a staff of more than 60.
Jodie has worked in the property management industry for 23 years and has extensive first-hand knowledge, having held almost every on-site property management position from the ground up. Her experience includes maximizing net operating income, preparing annual operating budgets, analyzing profit-&-loss statements, developing marketing and advertising plans, creating sales plans, training sales staff, conducting risk management, advising on acquisition & development opportunities, and leading extensive rehabilitation projects.
Prior to joining Tiempo, Jodie was a District Manager with Bigelow Property Management where she managed a 3,800-unit multi-family portfolio, including extended-stay hotels.
Jodie is a licensed real estate broker in the State of Arizona.
Cecil joined Tiempo in the summer of 2010. As the Director of Commercial Property Management, he is responsible for managing 200,000 ft2 of commercial space, including office buildings, shopping centers, and quick-service restaurants. His duties range from concept to completion and include client interface, land acquisition & development, forecasting, contract negotiations, project management, site work, shell and core, office and warehouse tenant improvements, and facilities management.
Bringing 20 years of real estate experience, Cecil has worked with both institutional and non-institutional real estate and with all product types (mixed-use, Class A – Class B office, big box industrial, multi-tenant industrial, retail, and restaurant). As Operations Manager for BMI, he handled the day-to-day operations of 1,000+ residential units, (logistics, marketing, sales, customer service, and staffing). And as Regional Operations Manager for Vetrone Development in Cleveland, Ohio, Cecil managed sales, marketing, advertising, financing, staffing, and government liaisons for 250,000 ft2, including shopping centers, residential estates, restaurants, and bars.
Cecil has a Bachelor of Science in Marketing & Management from the University of Cincinnati and serves as Vice Chairman of the Fountain Hills Planning and Zoning Commission where he has vast experience in economic development, writing city ordinances, and working to bridge the gap of public and private sector development. Cecil is a licensed real estate agent in the State of Arizona.
Ray joined Tiempo in the fall of 2010, as the Director of Marketing, bringing 15+ years of marketing and market research experience. She is responsible for developing and managing the corporate brand strategy, as well as the marketing strategies for the communities Tiempo represents, to increase awareness and generate traffic. Ray also manages Tiempo’s websites and social media programs portfolio-wide and directs the firm’s market research among residents and prospective residents.
Prior to joining Tiempo, Ray advised national and international brands, such as Science Diet®, Aquafresh®, Sensodyne®, Alli®, and Gap® Credit Card Services on achieving profitable growth, identifying brand and product opportunities, and measuring customer and employee experiences. She has also worked with local firms in all aspects of consumer and business marketing communications, market research, advertising, public relations, and product development.
Ray has a Bachelor of Arts in Journalism from the University of Arkansas and a Master of Business Administration from Arizona State University.